Event: March 2 - 6 | Trade Show: March 4 - 6 | Dallas, TX
Produced and Hosted by the National Association of College Stores

Sessions

CAMEX 2018 Sessions

More sessions will be added in the coming weeks. Check back often.

Certified Collegiate Retailer (CCR) Exam

Thurs., March 1 7:30 a.m.-12:00 p.m.
Room: C146

Pre-registration required.
Earning the industry's certification demonstrates your professionalism, calls attention to your expertise, and recognizes your knowledge and experience. To find out more about the program or to apply, visit www.nacs.org/ccr or email certification@nacs.org. Deadline to apply to sit for the March 1 exam is Friday, Feb. 2.

POS Training RATEX

Thurs., March 1 12:30 p.m.-1:30 p.m.
Room: D226
Session:0-1
RATEX provides cutting edge solutions to the campus marketplace. The latest example of this is the new point-of-sale solution. Attend this session for an introduction to the next generation of the RATEX POS.
Presenters
  • Kevin Becker - Manager of Education Services - RATEX Business Solutions, Inc.
  • Kris Harris - TBA - RATEX Business Solutions, Inc.

Campus Store Tour

Thurs., March 1 1:00 p.m.-5:30 p.m.
Session:0-8
Join us Thursday, March 1, 1:00-5:30 p.m. to gather a list of ideas, how-to’s, and best practices on guided Campus Store Tours of these Follett stores: UTA Bookstore at University of Texas at Arlington (enrollment 28,000+), TCU University Store at Texas Christian University (enrollment 10,000+), and El Centro College Bookstore, part of the Dallas County Community College District (enrollment at El Centro 11,000+). Registration is required. This ticketed event is $55 for NACS members and $85 for non-members. Tour departs from Shuttle area lower Lobby A/B at the Kay Bailey Hutchison Convention Center. Can’t make it to the Thursday tours? Join the Campus Store Tours Encore Saturday afternoon.

Pre-register by emailing registrar@nacs.org or onsite at CAMEX Registration (as space allows).

POS Training Booklog: Reaching Your Customer Online

Thurs., March 1 1:00 p.m.-2:00 p.m.
Room: D225
Session:0-4
We have a number of ways to stay in touch with your students even when they’re not in the store. Booklog’s built-in Campaign Management module allows you to send announcements, updates and targeted marketing emails to keep students in the loop on what’s happening at your store. In this session you’ll learn how to use what you already have and see what’s possible – including emailing receipts and processing sales online – when you need to reach your student where they live.
Presenters
  • Arnold Cuarenta - Sales & Service Specialist - Booklog
  • Wes Freeman - Director of Installations and Training - Booklog

Retail Store Tour: Target

Thurs., March 1 1:00 p.m.-5:00 p.m.
Session:0-7
Learn from one of the nation’s retail giants. Join us Thursday, March 1, 1:00-5:00 p.m. on a Retail Tour of Target. Like other retailers, Target is struggling to increase sales and profits in today’s environment of more competition from online shopping, new stores, and consumers spending less on “more stuff.” Examine fresh updates and renovations crafted to entice buyers to come into stores and stay awhile. Registration is required. This ticketed event is $55 for NACS members and $85 for non-members. Tour departs from Shuttle area lower Lobby A/B at the Kay Bailey Hutchison Convention Center.

Pre-register by emailing registrar@nacs.org or onsite at CAMEX Registration (as space allows).

POS Training RATEX

Thurs., March 1 1:45 p.m.-3:00 p.m.
Room: D226
Session:0-2
The new RATEX POS Solution will give our customers enhanced functionality to drive the future of our industry. This session will be a demo of the new tools and solutions available to our customers.
Presenter
  • Kris Harris - TBA - RATEX Business Solutions, Inc.

POS Training Booklog: Selling Outside Your Store

Thurs., March 1 2:15 p.m.-3:15 p.m.
Room: D225
Session:0-5
Stores everywhere are finding the benefits in selling items at school or community events, but how can you make sales outside your store without lots of work inside your store to make everything balance? We’ll show you the fastest, most efficient ways to process remote sales at your school and community events without losing control of your deposits and inventory numbers.
Presenters
  • Arnold Cuarenta - Sales & Service Specialist - Booklog
  • Wes Freeman - Director of Installations and Training - Booklog

POS Training RATEX

Thurs., March 1 3:15 p.m.-4:30 p.m.
Room: D226
Session:0-3
You've heard the buzz about the enhanced order fulfillment and CRM solutions, now you have the chance to see it in action! Come and learn everything you need to know about these new great solutions!
Presenter
  • Kevin Becker - Manager of Education Services - RATEX Business Solutions, Inc.

CAMEX & Me

Thurs., March 1 3:30 p.m.-5:15 p.m.
Room: C1 Ballroom
Session:0-9
The former First Timers Program has been revamped to introduce attendees of all levels to the benefits of the industry’s largest event. Being the new kid on the block, or coming to CAMEX solo, does not mean you’re in it alone. The CAMEX & Me program will allow you to meet up with other attendees and hear tips from CAMEX veterans to make your trip a success. Join us Thursday, March 1, 3:30-5:15 p.m. for this gathering to make your CAMEX a more engaging, rewarding experience. Registration is required but the event is free.

Pre-register by emailing registrar@nacs.org or onsite at CAMEX Registration (as space allows).

POS Training Booklog: What's New in Version 15

Thurs., March 1 3:30 p.m.-4:00 p.m.
Room: D225
Session:0-6
Now that you’ve got version 14 in place find out what’s coming next in version 15!
Presenters
  • Arnold Cuarenta - Sales & Service Specialist - Booklog
  • Wes Freeman - Director of Installations and Training - Booklog

CAMEX Networking Lounge

Fri., March 2 8:00 a.m.-5:00 p.m.
Room: Lower Lobby C
Stop by, network with colleagues, and recharge. Charging stations will be available.

Thought Leader Session: Disruption Versus Distraction: What Really Matters Now and Why

Fri., March 2 8:00 a.m.-9:00 a.m.
Room: C2 Ballroom
Block:1 - Session:1-1
Sucharita is one of the country's leading authorities on retail, shopping, and mobile commerce. Join her as she shares trends in these areas as well as considerations for campus stores and campus retail.
Track
  • Marketing, Communications, and Branding
Experience Level
  • Intermediate
Competencies
  • Marketing and Campus Relations
  • Retailing
Presenter
  • Sucharita Mulpuru-Kodali - VP, Principal Analyst, Forrester Research -

Thought Leader Session: Innovation in Retail - Best Practices for Success

Fri., March 2 8:00 a.m.-9:00 a.m.
Room: C3 Ballroom
Block:1 - Session:1-2
Leveraging Sophelle's successful experience with hundreds of retailers on thousands of projects, Doug has identified the seven practices that highly innovative retailers credit for their success. Innovation is dynamic and retail innovation is evolving at breakneck pace. These practices are consistent, repeatable, and proven to be effective in driving innovation.
Track
  • Merchandising and Buying
Experience Level
  • Intermediate
Competencies
  • Retailing
  • Business Stewardship
Presenter
  • Doug Weich - Founder and CEO - Sophelle -

Thought Leader Session: Stores as Campus Leaders on Textbook Affordability

Fri., March 2 8:00 a.m.-9:00 a.m.
Room: C1 Ballroom
Block:1 - Session:1-3
Campus stores are on the front lines of textbook affordability for students, yet there is only so much that they can do to control costs because they don’t select course materials. At the same time, with students saving money through use of open educational resources, comparison shopping, rentals, and other cost-cutting strategies, not to mention more competitive pricing from publishers, bookstore revenue is taking a hit. A thriving campus store is part of the community, and students need affordable access to their course materials. Store managers are essential partners in figuring out how to balance these needs in order to achieve the shared campus-wide goal of student success.

We’re streaming this session live from Dallas via Facebook on Friday, March 2! Go to the NACS Facebook page (www.facebook.com/NACSorg) at 8 a.m. Central/9 a.m. Eastern to experience the Thought Leader Session: Stores as Campus Leaders on Textbook Affordability. You can ask questions and share comments with speaker Amy Hofer.
Track
  • Store Strategy
Presenter
  • Amy Hofer - Coordinator, Statewide Open Education Library Services, Open Oregon Educational Resources - Linn- Benton Community College-Albany

Flash Session: Everything You Never Knew You Never Knew about College Students

Fri., March 2 9:20 a.m.-9:50 a.m.
Room: C142
Block:2 - Session:2-1
We will present a year’s worth of results and trends from OnCampus Research’s Student Panel of over 25,000 students. Topics covered include everything from lifestyle trends like how they define success and their approach to healthy living, to consumer data including how much money students have and what they really spend it on (and no, it’s not going out to the bar).
Track
  • Marketing, Communications, and Branding
Experience Level
  • Threshold
Competencies
  • Marketing and Campus Relations
  • Retailing
Presenter
  • Brittany Conley - Research Assistant - NACS

Flash Session: It Takes Two - Buyer/Vendor Relationships

Fri., March 2 9:20 a.m.-9:50 a.m.
Room: C143
Block:2 - Session:2-2
Do you know how to best prepare for meetings with your vendors? Join this session to hear tips about what to know and what to ask. Topics will include retail dollars, sell-through, and margins.
Track
  • Merchandising and Buying
Experience Level
  • Threshold
Competencies
  • College Store Operations
  • Retailing
Presenters
  • Jodi Askew - Gift Buyer - NDSU Bookstore
  • Mary Sivertson - Clothing & Emblematics - NDSU Bookstore

Flash Session: M-Commerce: Using Mobile Technology to Increase Revenue & Reduce Costs

Fri., March 2 9:20 a.m.-9:50 a.m.
Room: C149
Block:2 - Session:2-4
In today’s competitive environment, bookstores must seek to increase revenue and reduce costs through operational efficiencies. Mobile technology provides a solution for both. M-commerce allows for revenue generation outside of the bookstore, and mobile devices can streamline store operations. The comprehensive solutions offered by mobile technology will help stores realize cost saving and additional revenue generation.
Track
  • Store Strategy
Experience Level
  • Intermediate
Competencies
  • College Store Operations
  • Course Materials and Intellectual Property
  • Marketing and Campus Relations
  • Retailing
Presenters
  • Ed Dillon - Vice President, Sales - West - Nebraska Book Company, Inc.
  • Jim Thrailkill - Store Director - USD Torero Store

Flash Session: Omni-Channel Retail: Why being Available Anywhere Any Time Is Important to Your Customer

Fri., March 2 9:20 a.m.-9:50 a.m.
Room: C145
Block:2 - Session:2-5
Omni-Channel Retail is an approach that seeks to provide the shopper with a seamless and uniform experience when shopping at your organization, whether it be via mobile device, desktop, telephone, or physical location. This model is used in all aspects of our lives, including health care, banking, government, and in our classrooms. It is our responsibility as the campus retailer to provide added value and scalability to our services, and the Omni-channel model does just that.
Track
  • Store Strategy
Presenter
  • Aaron Ochoa - Director, UC Davis Stores - UC Davis Stores

Flash Session: The Headache of Unreturned Rental Books

Fri., March 2 9:20 a.m.-9:50 a.m.
Room: C144
Block:2 - Session:2-3
A key component of any successful store-run rental book program is determining what to do when the books don’t come back. We’ve analyzed years of data to provide suggestions and solutions for making your rental program successful in the face of unreturned rental books. The CU Book Store’s program is one of the largest and most successful rental programs in the country. Come get quick answers from our long-term efforts!
Track
  • Store Strategy
Experience Level
  • Advanced
Competency
  • Course Materials and Intellectual Property
Presenter
  • Jason Katzman, CCR - Assistant Director, Academic Resource Support - CU Book Store

Avoid Dissonance: Is Your Marketing in Harmony with Your Store's Vision & Mission?

Fri., March 2 1:15 p.m.-2:05 p.m.
Room: C144
Block:3 - Session:3-1
For a well-run store, many parts must work together for a smooth and successful outcome. From operations to personnel, from policies to strategy, all the key elements of a successful store must blend harmoniously for your campus, students, and customers’ benefit. This is certainly true of your marketing and your store’s stated Vision & Mission. Does the brand you are creating, the images and messages you are projecting, support your store’s vision & mission? Is your marketing “in-tune” with your store’s objectives? This session will help you orchestrate a coordinated marketing strategy that supports and promotes the overall goals and priorities of your store.
Track
  • Marketing, Communications, and Branding
Presenter
  • Mikhail Dzuba, CCR - Director - Simon Fraser University Bookstores

CAMEX Strategic Dialogue: A Course Materials Mindshift--What Is Expected of Leaders in Course Materials on Campus

Fri., March 2 1:15 p.m.-3:15 p.m.
Room: C155/156
Block:3 - Session:3-6
Join your colleagues and invited experts to discuss course materials leadership in an age requiring all-campus models. Discussion will be based around how stores, campus collaborators, and business partners can enhance course material accessibility, affordability, and efficacy. All CM-X attendees are welcome to attend and we strongly encourage participation in this event!

Visit the CAMEX Mobile App Feb. 28-March 1 to share your thoughts on what leadership roles campus stores should play in the evoluation of course materials on campus. You also can vote up thoughts shared by others. Tap the Session Polls button on the CAMEX Mobile App dashboard to access all active session polls.
Track
  • Store Strategy
Presenters
  • Tony Ellis, CAE - Vice President, Association Services - NACS
  • Ashley Gordon - Academic Resource Strategist - NACS

Developing a Strategy for Pop Culture and Campus Events

Fri., March 2 1:15 p.m.-2:05 p.m.
Room: C141
Block:3 - Session:3-2
Join this session to hear about how to develop a strategy to campus and pop culture events. Topics will include ad-on sales events, mapping out flex space, creating a year calendar, opportunities for branded and co-branded events, and tying into local events and culture.
Track
  • Merchandising and Buying
Experience Level
  • Intermediate
Competency
  • Marketing and Campus Relations
Presenter
  • Kari Erpenbach - Marketing Manager - University of Minnesota Bookstores

Independent Store Panel - Small and Medium Size Stores

Fri., March 2 1:15 p.m.-2:05 p.m.
Room: C140
Block:3 - Session:3-3
This interactive session will feature panelists from different small- and medium-size store demographics outlining how they have stayed independent. Panelists will outline how their actions have led to the stores success. Audience participation will be strongly encouraged!
Track
  • Store Strategy
Experience Levels
  • Threshold
  • Intermediate
  • Advanced
Competencies
  • College Store Operations
  • Leadership and Human Resources
  • Marketing and Campus Relations
Presenters
  • Kathleen Grace, MBA, CCR - Director of University Stores - Carnegie Mellon University Bookstore
  • Michael Kotlinski, CCR - Director - Gettysburg College Bookstore
  • Kimberly Wolf - Manager/Buyer - Harrisburg Area Community College Bookstore-York
  • Michael Ramsey - Store Manager - Wesleyan R.J. Julia Bookstore
  • Mark Palmore - Senior Vice President, Sales - Nebraska Book Company, Inc.

Public Policy Update--In the Time of Tax and Higher Education Reform

Fri., March 2 1:15 p.m.-2:05 p.m.
Room: C143
Block:3 - Session:3-4
This session will provide a timely update and discussion on public policy issues and proposals that will directly impact college stores and staffing. Topics will include federal tax reform (UBIT), college and university employee tax benefits, and student education tax benefits; overtime regulations; and the reauthorization of the Higher Education Act’s financial aid, work study, and course material provisions. Additionally, we will look at trends and forecasts for state policies which may affect course material access and delivery.
Track
  • Store Strategy
Experience Levels
  • Intermediate
  • Advanced
Competencies
  • College Store Operations
  • Course Materials and Intellectual Property
  • Leadership and Human Resources
  • Retailing
  • Business Stewardship
Presenter
  • Richard Hershman - VP, Government Relations - NACS

Starting Up A Service Center

Fri., March 2 1:15 p.m.-2:05 p.m.
Room: C145
Block:3 - Session:3-5
Join this session to hear from experienced pros on how to start up a service center within your store. Benefits and challenges will be discussed.
Track
  • Technology Products
Experience Level
  • Intermediate
Competencies
  • College Store Operations
  • Retailing
Presenters
  • Christian Jackson - Sales & Service Supervisor - University Store
  • Beth Mason - Technology Buyer - UC Davis Stores

Tech Buyers Institute

Fri., March 2 1:15 p.m.-3:15 p.m.
Room: C146
Block:3 - Session:3-7
Whether you’re a seasoned buyer or new to the technology market, our Technology Buyers Institute will help you to develop or enhance skills in risk tolerance, category management, cross-selling techniques, and benchmarking. Earn a digital badge with the successful completion of the session worksheet. This complimentary event will be held Friday, March 2, 1:15-3:15 p.m. Registration is required.

Pre-register by emailing registrar@nacs.org or onsite at CAMEX Registration (as space allows).
Track
  • Technology Products
Experience Levels
  • Threshold
  • Intermediate
Competencies
  • College Store Operations
  • Retailing
Presenters
  • Hanna Budan - Digital Duck Team Leader - The Duck Store
  • Kimberly Anvinson - Director - NDSU Bookstore

Anti-Counterfeit Textbook Training

Fri., March 2 2:25 p.m.-3:15 p.m.
Room: C143
Block:4 - Session:4-4
Join experts from Cengage Learning and Pearson Education for the latest on counterfeit textbooks. 2017 was a year of change for publishers which included the launch of the website www.stopcounterfeitbooks.com by Educational Publishers Enforcement Group (EPEG). Also, in response to the dramatic increase of counterfeits in the marketplace, EPEG issued Anti-Counterfeiting Best Practices outlining the best ways for distributors to avoid and detect counterfeit textbooks. Learn how to avoid counterfeits and procedures you should follow to identify legitimate versus counterfeit textbooks. Following the presentation, ask questions and take advantage of the opportunity to touch and feel samples of both real texts and their fakes.

Earn a digital badge with the successful completion of the session worksheet.
Track
  • Store Strategy
Presenters
  • Richard Essig - Vice President, Intellectual Property Protection Group - Pearson
  • Jessica Stitt - Manager, Global Anti-Piracy - Cengage Learning

Inventory Management Workshop

Fri., March 2 2:25 p.m.-5:00 p.m.
Room: D162
Block:4 - Session:4-2
Take control of your destiny. Master the art and science of managing inventory to increase customer satisfaction, improve store performance, and increase net revenue. This intensive workshop combines theory and application through the artful teaching of RMSA expert Paul Erikson and tactical experts from indiCo’s consulting team. Earn a digital badge with the successful completion of the session worksheet.

Pre-register by emailing registrar@nacs.org or onsite at CAMEX Registration (as space allows).
Track
  • Merchandising and Buying
Presenter
  • Paul Erickson - Sr. VP Client Services - RMSA

Setting and Measuring Goals that Generate Real Results

Fri., March 2 2:25 p.m.-3:15 p.m.
Room: C141
Block:4 - Session:4-5
Too many times your attention is pulled from what’s important to what’s right now. How can you get your team to work on the “big rocks” and deliver meaningful results? The OKR process is used by many companies, including Google and Intel, and is a great way to get your team focused, engaged, and empowered. Within the OKR process you will celebrate wins, make commitments to each other, and drive tangible results.
Track
  • Store Strategy
Experience Level
  • Intermediate
Competencies
  • College Store Operations
  • Leadership and Human Resources
  • Business Stewardship
Presenter
  • Peter Grenier - Senior Vice President of Operations and Strategy - Nebraska Book Company, Inc.

The Multi-Dimensional Online Presence

Fri., March 2 2:25 p.m.-3:15 p.m.
Room: C142
Block:4 - Session:4-1
The online landscape is continuously changing, which can make it difficult to implement strategies for your online store that can withstand change and prove to be effective. This interactive session will share different tools to use to effectively incorporate a successful online store presence.
Track
  • Marketing, Communications, and Branding
Experience Level
  • Intermediate
Competencies
  • College Store Operations
  • Marketing and Campus Relations
  • Retailing
  • Business Stewardship
Presenter
  • Stephanie Fickenscher - Director of Product - Nebraska Book Company, Inc.

The Struggle Is Real, Challenges in Collegiate Merchandising

Fri., March 2 2:25 p.m.-3:15 p.m.
Room: D161
Block:4 - Session:4-3
Why does merchandising suffer so much in college bookstores? Is it because we all only get to use two, maybe three, colors in our entire store? Is it because we feel that if we don’t get every single product onto the sales floor it will somehow get lost in our stockrooms? Is it because our decaying fixtures will break if we keep them full of product? Is it because we’re all suffering from both a shortage of money and labor? Let’s get together and lament our shared difficulties, but also talk about effective, inexpensive ways to apply basic merchandising techniques in our stores. In this session ideas will be presented and you will then discuss amongst stores your size how you would implement them in your store to enhance your learning.
Track
  • Merchandising and Buying
Experience Level
  • Intermediate
Competency
  • Retailing
Presenters
  • Jessica Carlsen - Assistant Director, Retail Services - CU Book Store
  • Allison Hartel - Assistant Director for Marketing and Outreach - CU Book Store

Inclusive Access Solutions Showcase

Fri., March 2 3:35 p.m.-5:00 p.m.
Room: C145
Block:5 - Session:5-4
Inclusive Access. Instant Access. Day-one Access. There are many names for this rapidly growing course materials model—and even more paths to success. Whether you’re still contemplating your strategy or in the initial stages of campus discussions, this session is for you. This session of 4-6 short presentations by content/distribution vendors and a campus partner will offer success stories and recommendations for your inclusive access strategy. Combining relevant data and first-person experiences, they will provide insight into what it really takes to make inclusive access a success for your campus and your students.

Participating companies as of Feb. 6:
- Montezuma Publishing: Kim Mazyck, Publishing Manager, Montezuma Publishing
- Pearson: Debbie Cottrell, Manager, UMHB Campus Store, University of Mary Hardin-Baylor and Jessica Garcia, VP, Central Region, Strategic Partnerships, Pearson
- RedShelf: Anthony Ross, College Bookstore Coordinator, Minneapolis Community and Technical College Auxiliary Services and Sonny Matharu, Executive Director of Business Development and Campus Sales, RedShelf
- VitalSource: Devon Tinker, Bookstore Director, Eastern Washington University
- W. W. Norton & Company: Meredith Schreiber, Director Bookstore and Auxiliary Services, Chemeketa Community College and Cassie del Pilar, Vice President and Director, Norton Affordable Solutions, W.W. Norton & Company
- Wiley: Shirley Streeter, Assistant Director, Volshop, University of Tennessee Knoxville and Lisa Culhane, Director Digital and Channel Partnerships, Wiley
Track
  • Store Strategy

Thought Leader Session: Current Trends Affecting Retail and Insights for the Campus Marketplace

Fri., March 2 3:35 p.m.-5:00 p.m.
Room: C3 Ballroom
Block:5 - Session:5-2
Join Max Luthy, Director of Trends & Insights at TrendWatching, as he shares trends for the upcoming campus consumer and how to find compelling and profitable innovation opportunities for your operation.
Track
  • Merchandising and Buying
Experience Level
  • Intermediate
Competencies
  • Marketing and Campus Relations
  • Retailing
Presenter
  • Maxwell Luthy - Director of Trends & Insights -

Thought Leader Session: Customer Engagement in The Age of Tech-Driven Disruption and Innovation

Fri., March 2 3:35 p.m.-5:00 p.m.
Room: C2 Ballroom
Block:5 - Session:5-1
Disruptive innovation invalidates existing business models. Entire industries are collapsing as new (mostly digital) business models provide better outcomes for fewer dollars. Not only does this disruption affect standard operating procedures, but it also affects marketing and the ways in which businesses engage their customers. It’s all about playing a larger role in the customer’s life. It’s about telling compelling stories. In this session, Patrick Schwerdtfeger will break down the latest technology trends in an opening presentation, and then introduce cutting edge marketing strategies in a second. Participant discussions at several points in the session will help ensure they consider how to align their business strategy with the technologies reshaping our world.
Track
  • Marketing, Communications, and Branding
Experience Level
  • Intermediate
Competencies
  • Marketing and Campus Relations
  • Business Stewardship
Presenter
  • Patrick Schwerdtfeger - Founder - Trend Mastery, Inc. -

Thought Leader Session: Storytelling and The Student Experience

Fri., March 2 3:35 p.m.-5:00 p.m.
Room: C1 Ballroom
Block:5 - Session:5-3
Jenny is Director of Sales and Marketing at Engagement Unlimited. In her session she will focus on the use of storytelling in running the campus store - the role of the store in creating the student campus experience and student success, and being part of how students want to create their own stories.
Track
  • Store Strategy
Experience Level
  • Intermediate
Competencies
  • Marketing and Campus Relations
  • Business Stewardship
Presenter
  • Jenny Stanfield - Director of Sales and Marketing - Engagement Unlimited -

Course Materials eXperience (CM-X) Kick-Off, Sponsored by Cengage

Fri., March 2 6:00 p.m.-6:45 p.m.
Welcome! We'll get things started with networking over refreshments at this exclusive event at The Owner’s Box located at the Omni Dallas Hotel bar. You'll also have access to CAMEX Opening Night, too!
Track
  • Course Materials eXperience (CM-X)

CAMEX Networking Lounge

Sat., March 3 8:00 a.m.-5:00 p.m.
Room: Lower Lobby C
Stop by, network with colleagues, and recharge. Charging stations will be available.

Thought Leader Session: Beyond Social Media Strategy: Your Role in Engaging and Empowering the Digital Generation

Sat., March 3 8:00 a.m.-9:00 a.m.
Room: C1 Ballroom
Block:6 - Session:6-1
Higher education professionals are in a unique position to use social media platforms for more than promoting and marketing to the digital generation. With accounts that boast some of the highest followings on campus, these platforms and the professionals behind them can lead efforts to engage and empower the campus community. This session will focus on social media strategy and engagement through the lens of student learning and development. You will gain tangible tools and resources for understanding and reaching the current and future student. Discover how you and your campus store can provide leadership and be a role model for your students while building a stronger community online and on campus.
Track
  • Marketing, Communications, and Branding
Experience Level
  • Intermediate
Competencies
  • Marketing and Campus Relations
  • Business Stewardship
Presenter
  • Josie Ahlquist, Ed.D. - Speaker, Researcher, and Author -

Thought Leader/CM-X Plenary Session: Publishing Executives Insights and Answers, Sponsored by Cengage

Sat., March 3 8:00 a.m.-9:00 a.m.
Room: C2/3 Ballroom
Block:6 - Session:6-2
It's been an interesting year in course materials since the CAMEX 2017 publisher executives panel. So we're back in Dallas for another discussion with senior leaders from the publishing houses--and this time you get to ask questions! Find out where their companies are headed, how they envision partnerships with the campus store, and what they have to say to YOUR questions. Visit the CAMEX Mobile App Feb. 28-March 2 to submit your questions for the panel and vote up ones submitted by others. Tap the Session Polls button on the CAMEX Mobile App dashboard to access all active session polls.

Participating Publishing Executives:
- Cengage Learning: Cheryl Costantini, VP Content Strategy
- Elsevier: Bill Franck, Senior VP of Sales NHE
- McGraw-Hill Education: Scott Virkler, Chief Product Officer
- Pearson: Nik Osborne, Senior VP, Strategy & Business Operations
- W.W. Norton: Mike Wright, VP Director of Sales
- Wiley: Tim Stookesberry, Senior VP, Education
Track
  • Course Materials eXperience (CM-X)
Presenters
  • Tim Stookesberry - Senior VP, Education - Wiley
  • Bill Franck - Senior VP of Sales NHE - Elsevier-Health Sciences
  • Nik Osborne - Senior VP, Strategy & Business - Pearson
  • Cheryl Costantini - VP Content Strategy - Cengage Learning
  • Scott Virkler - Chief Product Officer - McGraw-Hill Education
  • Mike Wright - VP Director of Sales - W.W. Norton & Company, Inc.

CM-X Flash Session: Evaluating the Effectiveness of Inclusive Access--The SDSU Research Results

Sat., March 3 9:20 a.m.-9:50 a.m.
Room: C147/148/154
Block:7 - Session:7-5
Sharing the evaluation data, from an independent third party, of San Diego State University's Immediate Access Program (aka Inclusive Access) and an overview of steps taken to build a successful program.
Track
  • Course Materials eXperience (CM-X)
Presenter
  • Kim Mazyck - Publishing Manager - Montezuma Publishing

Flash Session: Check Out What's New with Checkout

Sat., March 3 9:20 a.m.-9:50 a.m.
Room: C143
Block:7 - Session:7-2
The session will focus on the buying habits and trends of consumers, most notably Generation Z, and how stores need to think differently about how they handle rush--focusing more on product availability, price, and quicker online order fulfillment. We will discuss technologies that are either here now or are coming quickly, and how to prepare for changes both from a personnel/staffing perspective and also planning financially.
Track
  • Merchandising and Buying
Experience Level
  • Intermediate
Competencies
  • College Store Operations
  • Retailing
  • Business Stewardship
Presenter
  • Patrick Cervenik - TBD - MBS Textbook Exchange, LLC

Flash Session: Evolving Your Online Business

Sat., March 3 9:20 a.m.-9:50 a.m.
Room: C140
Block:7 - Session:7-3
Can college bookstores compete with online retail? Yes they can! Learn how to implement and offer all the things that the big retailers do like “same day in-store pick-up”, “free shipping” (including textbooks) and various other customer-centric options. The CU Book Store will provide significant data to show that “free shipping” one of the number one sought after options for online shoppers, is possible in your store and can make a difference. We’ll also discuss the logistics of making this all happen.
Track
  • Store Strategy
Experience Level
  • Advanced
Competency
  • College Store Operations
Presenters
  • Matt Avena - Academic Resources - CU Book Store
  • Jason Katzman, CCR - Assistant Director, Academic Resource Support - CU Book Store

Flash Session: Starting to Sell Tech in Your Store

Sat., March 3 9:20 a.m.-9:50 a.m.
Room: C145
Block:7 - Session:7-4
If you are thinking of starting to sell tech in your store, this is the session for you! You'll hear about the top technology categories and some specific tips on what to carry if you are just getting started.
Track
  • Technology Products
Experience Level
  • Threshold
Competency
  • Retailing
Presenters
  • Gabe Stampone - Buyer - UR Tech Store
  • Rabeca Reese - Computer Store Manager - Reed College Computer Store

Flash Session: Successes in Collaborating and Partnering with On-Campus Departments

Sat., March 3 9:20 a.m.-9:50 a.m.
Room: C142
Block:7 - Session:7-1
Join this session to hear success stories on truly collaborating with other departments as well as how to partner for feedback.
Track
  • Marketing, Communications, and Branding
Experience Level
  • Intermediate
Competency
  • Marketing and Campus Relations
Presenter
  • Kristopher Davis - Assistant Manager - OU IT Store

CM-X Luncheon: A Data-Driven Discussion, Sponsored by RedShelf

Sat., March 3 11:50 a.m.-12:50 p.m.
Room: C147/148/154
Many times the best strategies come from your peers. Topics for this session will be crowdsourced by you – the CM-X attendees - so they will focus on key topics that are your top concerns at this moment. Discussions will be grouped by topic, store type, and/or size – again determined by you.

This is a ticketed session for CM-X Value, CM-X Only, or CM-X Exhibitor Registrations only.
Track
  • Course Materials eXperience (CM-X)

Campus Store Tour Encore

Sat., March 3 1:00 p.m.-5:30 p.m.
For those unable to attend the Thursday tours we are offering a second chance for you to tour three Dallas area college stores Saturday, March 3; 1:00-5:30 p.m. Gather a list of ideas, how-to’s, and best practices on guided Campus Store Tours of these Follett stores: UTA Bookstore at University of Texas at Arlington (enrollment 28,000+), TCU University Store at Texas Christian University (enrollment 10,000+), and El Centro College Bookstore, part of the Dallas County Community College District (enrollment at El Centro 11,000+). Registration is required. This ticketed event is $55 for NACS members and $85 for non-members. Tour departs from Shuttle area lower Lobby A/B at the Kay Bailey Hutchison Convention Center.

Pre-register by emailing registrar@nacs.org or onsite at CAMEX Registration (as space allows).

CM-X Focus Session: Taking OER Mainstream

Sat., March 3 1:00 p.m.-1:50 p.m.
Room: C147/148/154
Block:8 - Session:8-5
The OER movement is happening and is being hailed by some as beneficial to students. As with all movements, there are risks and challenges. The path on any campus will take a cross-functional team to grow awareness, outreach, and support of faculty. This panel session includes the perspective of the library, the store, and the faculty to help your store remain essential in the OER movement.
Track
  • Course Materials eXperience (CM-X)
Presenters
  • Michelle Reed - Open Education Librarian, UTA Libraries - University of Texas at Arlington
  • Tony Sanjume, CCR - Director of Retail Services - Titan Store
  • Debbie Bruce - Director - CBC Bookstore
  • Ben Wright - Assistant Professor of History - University of Texas at Dallas

Ideas to Generate Cash Now!

Sat., March 3 1:00 p.m.-1:50 p.m.
Room: C141
Block:8 - Session:8-2
The old saying that "Cash is King" couldn't be truer than it is today. Join Paul as he goes through a step-by-step process on how to improve your cash flow and increase top line sales. This session teaches from experience--not theory. Learn specific techniques to increase your cash flow now.
Track
  • Merchandising and Buying
Experience Level
  • Intermediate
Competencies
  • College Store Operations
  • Retailing
Presenter
  • Paul Erickson - Sr. VP Client Services - RMSA

Offense: How to Use Communication to Prove the Value of Your Independent Campus Store

Sat., March 3 1:00 p.m.-1:50 p.m.
Room: C142
Block:8 - Session:8-1
Everyone is busy and there’s a common saying, you don’t know what you don’t know. Do the administrators on your campus, the ones who could have a say in whether your store remains independent or goes to a lease operator, know just how your store supports the institution, faculty and students? Do they know why an independent campus store is the best solution for everyone? In this session, we’ll look at how you can build or improve up on your communication to the key stakeholders on your campus and prevent lease “triggers.”
Track
  • Marketing, Communications, and Branding
Presenters
  • Jeff Nelson - Vice President, Store Collaboration Services - indiCo
  • Lara Konick - Senior Director, Store Collaboration Services - indiCo

Radical Candor: How Our Industry Would Benefit from More of It

Sat., March 3 1:00 p.m.-1:50 p.m.
Room: C140
The title of this session is stolen from a book by Kim Scott. Radical candor is the result of caring personally and challenging directly. This session hopes to do both of those things as we take a look at mistakes and successes in collegiate retailing at both the industry level, the store level, and the personal level. As our stores struggle to incorporate new technologies and fast-changing developments in course materials and elsewhere, how do we make good decisions to make sure that we survive? When do we know if a partner has our best interests at heart or just their best interests at heart? Do we need to predict the future in order to be viable? Taking a radically candid look at our past and our future may provide some guidance, and hopefully a few answers.

This session is for campus store professionals only.
Track
  • Store Strategy
Presenter
  • Jason Katzman, CCR - Assistant Director, Academic Resources - CU Book Store

Succession Planning 101

Sat., March 3 1:00 p.m.-1:50 p.m.
Room: C144
Block:8 - Session:8-4
According to the U.S. Bureau of Labor Statistics, one in every five American workers is over 65, and in 2020, one in four American workers will be over 55. As a leader of your institution, are you setting your institution up to be successful in the future? Are you building your team to assume advanced roles? Succession planning can seem daunting, but is attainable. Join us as we talk through the aspects of a valuable succession-planning program and provide examples of how your peers have successfully implemented similar programs.
Track
  • Store Strategy
Experience Levels
  • Threshold
  • Intermediate
Competencies
  • Leadership and Human Resources
  • Business Stewardship
Presenters
  • Jay Menninger - Director - UVM Bookstore
  • Shannon Blackwell - VP Sales - Nebraska Book Company, Inc.
  • Joshlyn Mangan - Director of Human Resources - Nebraska Book Company, Inc.

CM-X Focus Session: The Playbook for Measuring Your Course Materials Business

Sat., March 3 2:10 p.m.-3:00 p.m.
Room: C147/148/154
Session:9-5
Let’s explore what every course material manager needs to succeed - new and emerging KPIs (Key Performance Indicators) for course materials. We will discuss how to communicate those numbers within the campus community, and explore practical strategies for time management and efficiency in leading a successful course materials operation. The course materials world is rapidly evolving. Are you keeping up?
Track
  • Course Materials eXperience (CM-X)
Experience Level
  • Intermediate
Competency
  • Course Materials and Intellectual Property
Presenters
  • Clay Ludlow - Course Materials Manager - Cedarville University Bookstore
  • Aaron Ochoa - Director, UC Davis Stores - UC Davis Stores

Flash Session: Bottom Line and Socially Good Products: How Do They Meet?

Sat., March 3 2:10 p.m.-2:40 p.m.
Room: C149
Block:9 - Session:9-2
Students keep saying they want social products, but they will not buy them. In this session we will discuss how we can start turning over socially minded products at a faster rate, and what questions you should be asking when seeking out a socially minded company. We'll also cover how socially minded products can help in your bottom-line and inter-campus relationships.
Track
  • Merchandising and Buying
Experience Level
  • Threshold
Competencies
  • Marketing and Campus Relations
  • Retailing
Presenter
  • Matthew Voss - Co-Founder - The Skipping Stone

Flash Session: Effectively Managing Student Employees

Sat., March 3 2:10 p.m.-2:40 p.m.
Room: C141
Block:9 - Session:9-3
The CU Book Store Academic Resources department has a very large, student employee staff. This has been a shift in the last ten years. Where responsibilities were formerly given to "full-time" employees, those duties now rest with students. Part-time student employees can do almost anything full-time employees can do. It just takes the right training and supervision. Learn what makes the CU Book Store student employees so effective.
Track
  • Store Strategy
Experience Level
  • Intermediate
Competency
  • College Store Operations
Presenters
  • Matt Avena - Academic Resources - CU Book Store
  • Jason Katzman, CCR - Assistant Director, Academic Resource Support - CU Book Store

Flash Session: Presentation Tips: How to Effectively Communicate the Value of Your Store

Sat., March 3 2:10 p.m.-2:40 p.m.
Room: C142
Block:9 - Session:9-1
You never know who you’ll run into on campus and how you should communicate the value of your store. This session will focus on what's most important in crafting and delivering an "elevator speech," understanding what various stakeholders want from the store, and how to present effectively in various settings. You need to know your audience, know the facts about your store, and be personal.
Track
  • Marketing, Communications, and Branding
Experience Level
  • Intermediate
Competencies
  • Marketing and Campus Relations
  • Business Stewardship
Presenters
  • Carol Miller Schaefer, CCR - Director - VOLSHOP
  • Chad Schreier, MBA, CCR - Assoc General Manager, MSU Bookstore, Inc. - MSU Bookstore, Inc.

Flash Session: Technology Rental

Sat., March 3 2:10 p.m.-2:40 p.m.
Room: C144
Block:9 - Session:9-5
If you are thinking about renting technology, check out this session to hear how other stores have successfully done so.
Track
  • Technology Products
Experience Level
  • Threshold
Competencies
  • Marketing and Campus Relations
  • Retailing
Presenter
  • Joan Saunders - Supply & Technology Buyer - CU Book Store

Apple Best Practices

Sat., March 3 3:00 p.m.-4:00 p.m.
Room: D162
Block:10 - Session:10-6
There's more to finding success as an Apple Campus Store than just carrying Apple products. This peer-moderated round table discussion will explore best practices by giving technology stores the opportunity to share what is and isn't working for them and to hear what their peers are doing to excel as an Apple campus store.
Track
  • Technology Products
Experience Levels
  • Threshold
  • Intermediate
  • Advanced
Competencies
  • College Store Operations
  • Retailing
Presenter
  • Scott Vandygrift - Manager: Computer Store, Supplies & Art Store - 49er Shops, Inc.

Beyond Apple

Sat., March 3 3:00 p.m.-4:00 p.m.
Room: D163
Block:10 - Session:10-7
It's a fact, not every store is authorized to sell Apple products. Join this session to share and hear from your peers what's working in non-Apple authorized stores. Discussion topics to include top tech sellers/new tech items, sales tactics/promotions, promotional events, and more.
Track
  • Technology Products
Experience Levels
  • Threshold
  • Intermediate
  • Advanced
Competencies
  • College Store Operations
  • Retailing
Presenter
  • Kristi Bakalyar - Director - Campus Computer Store

Business Officer/Auxiliary Services Trends and Conversations

Sat., March 3 3:00 p.m.-4:00 p.m.
Room: C140
Block:10 - Session:10-4
If you are interested in knowing what's being talked about by business/auxiliary officers and what's important to them where the campus store is concerned, you don't want to miss this session! Topics to be covered include: hot topics at NACAS related to the store, KPIs for the store, the store as retail SME and rebranding stores toward experiential retail, and strategies for you to use when "managing up" to your business/auxiliary officer.
Track
  • Store Strategy
Experience Level
  • Advanced
Competency
  • Business Stewardship
Presenter
  • Richard Steele - Senior Director Auxiliary Services - NC State Bookstores

Getting the Pulse on Teens and Millenials

Sat., March 3 3:00 p.m.-4:00 p.m.
Room: Ballroom C1
Block:10 - Session:10-2
Immerse yourself in research and insights of Millennials and Gen Z with Dan Coates, president of Ypulse, a leading authority on youth. This Special Session will leave you with a greater understanding of what drives and leads student trends. Underwritten by the NACS Foundation.
Track
  • Marketing, Communications, and Branding
Presenter
  • Dan Coates - President, Ypulse -

Idea Exchange: Finding New Products and Vendors

Sat., March 3 3:00 p.m.-4:00 p.m.
Room: D161
Block:10 - Session:10-3
Join your peers in this roundtable session to discover new vendors and best-selling products! Please bring an idea or two to share of what's selling well in your store and what's new, along with vendor information.
Track
  • Merchandising and Buying
Experience Level
  • Intermediate
Competency
  • Retailing

Idea Exchange: K-12

Sat., March 3 3:00 p.m.-4:00 p.m.
Room: D164
Block:10 - Session:10-5
Join this roundtable session facilitated by Kitty Signorelli and Greg Greenwell to share ideas with colleagues on a variety of issues and questions.
Track
  • Store Strategy
Experience Levels
  • Threshold
  • Intermediate
  • Advanced
Competencies
  • College Store Operations
  • Course Materials and Intellectual Property
  • Leadership and Human Resources
  • Marketing and Campus Relations
  • Retailing
  • Business Stewardship
Presenter
  • Greg Greenwell - Bookstore Director - MICDS Campus Store

Marketing, Communications, and Branding Synthesis Session

Sat., March 3 3:00 p.m.-4:00 p.m.
Room: C142
Block:10 - Session:10-1
Join your peers for a synthesis discussion as we recap the sessions presented in the Marketing, Communications, and Branding pathway.
Track
  • Marketing, Communications, and Branding
Experience Level
  • Intermediate
Competency
  • Marketing and Campus Relations

CM-X Focus Session: Hybrid Course Material Power House Panel

Sat., March 3 3:20 p.m.-4:10 p.m.
Room: C147/148/154
Block:10 - Session:10-8
A panel of experts will discuss traditional course materials sourcing techniques that drive affordability as well as emerging trends in course materials and how best to manage them.
Track
  • Course Materials eXperience (CM-X)
Experience Level
  • Intermediate
Competencies
  • College Store Operations
  • Course Materials and Intellectual Property
Presenters
  • Barry Waters - Bookstore Director - CMU Bookstore
  • Matt Schleede - Course Materials Manager - University Book Store Inc.
  • Amber Healy - Assistant Director - University Bookstore

CM-X Strategy and Synthesis Session

Sat., March 3 4:30 p.m.-5:30 p.m.
Room: C147/148/154
Block:11 - Session:11-1
Wrap up the CM-X conference sessions with a collaborative discussion between stores and business partners on the hot topics of the day and what you need to fuel your course materials strategy. We'll close with a final synthesis of the educational program and preparation for making the most of your time during the trade show.
Track
  • Course Materials eXperience (CM-X)
Presenters
  • Glenda Lembicz, CAE - Manager of Learning Experiences - NACS
  • Sara Ellenberger - Academic Materials Manager - RedShelf
  • Stephen Hochheiser - Higher Education Consultant -

K-12 Store Tour

Sat., March 3 6:00 p.m.-10:00 p.m.
Meet up after the Fashion Show and join us for a tour of two K-12 school stores: The Lynch Locker at Bishop Lynch High School and The Eagle’s Nest at Episcopal School of Dallas. Transportation and dinner will be provided.

There is no cost to attendees but registration is required. Visit K-12 Tour to register. Password is "CAMEXK12."

CM Pavilion Theater: Akademos: The Akademos Course Materials Platform (CMP)

Sun., March 4 10:00 a.m.-10:30 a.m.
In a dynamic and rapidly changing marketplace, the bookstore must continue to adapt in order to support an institution’s core mission of driving student success. See how the Akademos Course Materials Platform can help bookstores continue to meet the needs of its various stakeholders - now and into the future.

CAMEX Theater: Bruzer Sportsgear Ltd.: 2018 Trends and How They Influence Your Campus Customer

Sun., March 4 11:00 a.m.-11:20 a.m.
This session will provide an overview of Fall 2018 trends and how they influence the college store market. We'll demystify the trends and focus on actual styles, graphics, colors, and themes that could impact buying and marketing decisions.

CM Pavilion Theater: Montezuma Publishing: Copyright - Digital vs. Print... What Every Store NEEDS to Know

Sun., March 4 11:30 a.m.-12:00 p.m.
Even if you don’t currently handle copyright clearance for your campus you can’t afford to miss out on this informative session. Join us as we’ll share what has been learned from over 30 years in the publishing industry and working on a college campus.

CM Pavilion Theater: W.W. Norton

Sun., March 4 12:15 p.m.-12:45 p.m.
Details forthcoming.

CAMEX Theater: Balfour: Building a Ring Tradition that Your Campus Wants

Sun., March 4 1:00 p.m.-1:20 p.m.
Learn how ring programs are not just about increasing ring sales, but more importantly about increasing student engagement and the tradition-building initiatives college administrators are looking for. College ring traditions continue to grow, and this session will showcase the significance of these programs and what makes them successful.

CM Pavilion Theater: Verba | VitalSource: Top 5 Inclusive Access Challenges, Solved

Sun., March 4 1:00 p.m.-1:30 p.m.
Scaling Inclusive Access on campus presents many logistical and operational challenges. Learn from our experts on how to overcome each challenge and learn the best practices. Get your campus set up for student success by the 2018 fall semester.

CM Pavilion Theater: Willo Labs - How to Connect Everything for Digital Course Materials Sales and Access?

Sun., March 4 1:45 p.m.-2:15 p.m.
Details forthcoming.

CAMEX Theater: Top of the World: Merger Builds a Bridge to Brand Growth

Sun., March 4 2:00 p.m.-3:20 p.m.
This session will help you better understand the retail and consumer value for leveraging a merger/acquisition to expand your business model and grow brand equity in the marketplace. We'll explore how expanding resources, and subsequently expertise, can pave the way for growth and value-added services for retail partners.

CM Pavilion Theater: McGraw-Hill Education

Sun., March 4 2:30 p.m.-3:00 p.m.
Details forthcoming.

CAMEX Theater: ZWO Branding and Marketing: Getting the Brands in Your Store to Work Harder for You

Sun., March 4 3:00 p.m.-3:20 p.m.
Marketing partnerships with brands are good for sales. In this session you'll learn what are realistic asks from the brands you buy from and how you can build out a successful year through co-marketing efforts.

CM Pavilion Theater: RedShelf: Are You Armed with the Tools You Need for Inclusive Access Success?

Sun., March 4 3:15 p.m.-3:45 p.m.
You’ve decided to try an Inclusive Access program at your school. Great! But now what? Ensuring you have the right tools in place, like a communication plan, course-selection strategy and automating the process, can impact your program’s growth & success. You'll leave this session knowing how to utilize your platform to automate tasks such as opt-out collection, and take away best practices to creating a personalized IA strategy.

CM Pavilion Theater: Pearson Rental Program & Inclusive Access "How To" Session

Mon., March 5 10:00 a.m.-10:30 a.m.
This session will provide an overview of the Pearson print rental program and its upcoming expansion. As time permits we will also provide a "how to" on Pearson's Inclusive Access Program. Stores have become well versed on "why" this model should be implemented. This session will cover "how" to implement it.
Presenters
  • Tom Hoffa - VP of Channel Partnerships - Pearson
  • Donald Golini - Director Channel Partnerships - Pearson
  • Kevin Hannegan - Director of Channel Partnerships - Pearson
  • Lisa Miller Bernfeld - OASIS Marketing Manager - Pearson

CM Pavilion Theater: Kivuto: Managing and Distributing Content in the Digital Age with Texidium

Mon., March 5 10:45 a.m.-11:15 a.m.
Explore an end-to-end content management solution that simplifies and accelerates the adoption, deployment, and distribution of digital resources. Learn how Texidium supports institutions’ digital transformation by providing a flexible, cost-effective way to distribute, sell, or loan materials in today’s increasingly digital world.

CAMEX Theater: Southern Designs: Facebook Video Marketing

Mon., March 5 11:00 a.m.-11:20 a.m.
This session will demonstrate simple yet effective ways to create and utilize videos for marketing purposes on the Facebook platform. We'll review how inexpensive it is to create a great-looking video, how to target the right customers with your videos, and why people respond so well to videos.

CM Pavilion Theater: Prestige Medical: Optimizing Product Mix and Sellthrough Time with Prestige Medical

Mon., March 5 11:30 a.m.-12:00 p.m.
Details forthcoming.

CAMEX Theater: PartnerShip: Proper Shipping Techniques -- A Closer Look

Mon., March 5 1:00 p.m.-1:20 p.m.
Come to this session to better understand the rather complex world of inbound and outbound shipping. We'll review selecting a good partner and efficiency, and then help you with questions and concerns.

CM Pavilion Theater: Cengage Unlimited-A New Approach to Affordability

Mon., March 5 1:45 p.m.-2:15 p.m.
We’ll begin with an overview of Cengage Unlimited, a subscription model designed to tackle student access and affordability. We’ll talk through the operational and tactical details of selling and supporting students using Unlimited on your campus. Time for questions and answers will follow the presentation.

CAMEX Theater: Merchandise Inc.: Transforming Bookstores into Campus Stores -- How to Compete in the New Age of Campus Retail

Mon., March 5 3:00 p.m.-3:20 p.m.
This session will review best practices for competing in the new age of campus retail and lay out an action plan and next steps to adapt and grow revenue.